OBJECTIVE

This position provides knowledgeable and courteous customer service while attending to other assigned duties of the liquor store including customer public relations, selling, stocking, merchandising and general store maintenance.

SUPERVISION RECEIVED & EXERCISED

• Works under the general supervision of the Liquor Operations Manager and or designee
• No supervision exercised

ESSENTIAL FUNCTIONS

To perform this job successfully, an employee must report to work on a timely and regular basis and be able to perform each essential function. The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be assigned.

The duties listed below are intended only as illustration of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

• Operates computerized cash register, sells liquor store products and merchandise, makes change, packages and carries out merchandise for customers and closes out tills at end of shift
• Assists customers in selection of merchandise, provides advice on product utilization, responds to inquiries and directs to appropriate section of store
• Verifies age identification of customers, develops good public relations with customers and maintains surveillance for security, safety and protection of store assets
• Dusts and cleans shelves and bottles, stocks shelves and maintains the overall appearance of the store
• Restocks store shelves and cooler, brings replacement stock from the storeroom, marks prices on items, and arranges shelves in an orderly and attractive manner
• Unloads and counts incoming freight products and compares against bill of loading
• Transports freight to proper storage area and follow established methods and procedures for rotation and storage of freight
• Performs electronic data entry including but not limited to: entering of new items, pricing changes, inventory changes and backups
• Assists in training and providing direction to new staff members/sales associates
• May be assigned to provide work direction to evening and weekend employees in the absence of Liquor Store Manager

• High School Diploma
• Must be 18 years of age or older
• Some retail sales experience
• Experience operating a computerized cash register
• Must pass background investigation including consumer report
• Valid Driver’s License

PREFERRED QUALIFICATIONS

• Previous experience with municipal retail liquor operations
• Two (2) years of retail sales experience
• Some college coursework completed
• Hotel, Restaurant or Convenience Store Experience
• Experience with sales and marketing

KNOWLEDGE, SKILLS & ABILITIES REQUIRED

• Attendance is an essential function of this position (shifts vary day, evening and weekends – based on store needs)
• Knowledge of proper methods of meeting and serving the public
• Knowledge of acceptable identification and ability to enforce MN laws relating to underage sales
• Working knowledge of liquor store stocking and sales techniques
• Ability to greet customers in an effective and courteous manner
• Ability to establish and maintain effective working relationships with other employees and the general public
• Ability to operate a computerized cash register, make change and balance out a cash drawer
• Ability to greet customers; be friendly, professional, polite and helpful in dealing with customers and employees
• Ability to represent the City in a positive and professional manner at all times
• Ability to enforce all store policies and applicable laws
• An individual who is honest and trustworthy